SourceKB
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Always on. Always on brand.

A managed
assistant for
your website

A website assistant that only says what you’ve approved.

SourceKB answers visitors from your own approved content, in French, German, Italian and English. When a question needs a person or a booking, it shows them the next step, with their question already filled in.

Get started See how it works

Your content.
Helpful answers.
Always on.

✦SourceKB
T
Can I return this backpack if it doesn’t fit?
Yes. Unused items can be returned within 30 days with the receipt. Our Returns page explains how.

Answers from
your approved
content

Answer grounded in approved content
Everyday questions. Example businesses.

See it in action.

From shops to services, SourceKB answers from the content each business has approved. These businesses are invented examples.

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♧The Corner StoreHome & Lifestyle Shop

From opening hours to product questions.

Explore this example
✦The Corner Store

Answers your customers
actually care about.

▧Product manufacturerCustomer support

Clear product details, right when they’re needed.

Explore this example
✦Product support
How it works

Your content.
Turned into helpful answers.

SourceKB matches each question to the answers you’ve approved, and replies on brand in the languages you choose.

◎Website pagesChoose the pages visitors can ask about.
▤FAQsUse the answers your team already trusts.
▧DocumentsProduct details and guides you give us as PDFs or text.
◇PoliciesKeep answers within approved guidance.
◎Approved sourcesWebsite · FAQs · Documents · Policies
文Answers in up to four languages
✎Stays on brand
↗Shows the next step
when a person is needed
Approved in every language you offer.
ENDEFRIT
Knows its limits

It knows when
to hand it off.

When a question needs a person or a booking, SourceKB shows the visitor the next step: your booking page, or your enquiry form with their question already filled in.

TVisitor

Can you change my booking to next Friday?

✦SourceKB

I can’t change bookings myself. Send the team a request: your question is already filled in.

→Next step shownYour enquiry form, with the visitor’s question and topics filled in.
↗Enquiry form, filled in
Message
Can you change my booking to next Friday?
Topic
Booking change
Form
example.com/contact
Always on. Always on brand.

A better way to support your customers.

A website assistant that only says what you’ve approved.

Get started