The Corner StoreHome and lifestyle shop
Try the conversation.
Ask the questions this business gets every day. Links open the pages a visitor would land on.
✦The Corner Store
Shops and boutiques
Answers before people walk in.
An independent shop whose customers ask the same few questions before they visit. The assistant answers them from the shop’s own pages, in the visitor’s language, at any hour.
✦Can I return this if it doesn’t fit?
Yes. Unused items can be returned within 30 days with the receipt. Our Returns page explains how.
Returns and exchanges · From approved contentInvented example. The Corner Store is not a real business. The questions and answers show how SourceKB works; this page shows no made-up results.
01
The business
The Corner Store sells linen, stoneware, plants and small gifts from a shop in the old town. Two owners run it with a part-time assistant on Saturdays.
Their website already has a product catalogue, opening hours, a returns policy and a contact page. Even so, most people phone or send a message before they come in, and the questions are nearly always the same.
02
The questions they kept getting
By phone, by email and at the counter, in their customers’ own words.
- “Are you open on Saturday?”
- “Do you have the linen throws in other colours?”
- “Where exactly are you? Is there parking nearby?”
- “Do you gift-wrap?”
- “Can I return something I bought as a present?”
- “Is the green vase still available?”
03
What they gave SourceKB
Content they already had. Nothing new was written for the assistant.
Opening hours and contact page
Address, hours and how to reach the shop.
Collection pages
Linen, stoneware and plant care, with colours and sizes.
Returns and exchanges
The 30-day returns policy, word for word.
Gift-wrapping and delivery FAQ
What the shop offers at the counter and by post.
04
The answers they approved
The Corner Store checked and approved each answer before any visitor saw it. Here are a few.
Visitor asksCan I return this if it doesn’t fit?
From Returns and exchanges
Yes. Unused items can be returned within 30 days with the receipt. Our Returns page explains how.
Visitor asksDo you gift-wrap?
From Gift-wrapping and delivery FAQ
Yes, gift-wrapping is free in the shop. Ask at the counter when you pay.
Visitor asksDo you have the linen throws in other colours?
From Collection pages
Our linen throws come in sand, sage and charcoal. Stock changes daily, so check the product page before you visit.
05
What it doesn’t do
The limits matter as much as the answers.
No live stock
It never says an item is in stock right now. “Is the green vase still available?” gets pointed to the product page or the shop’s phone number.
No orders or payment
It doesn’t take orders, reserve items or handle payment. The online shop and the counter do that.
No personal details
It doesn’t ask for names, emails or phone numbers in the chat.
Says when it doesn’t know
A question with no approved answer gets an honest “I don’t have that” and the contact form, with the question already filled in.
06
Is this you?
If most of these sound familiar, SourceKB is likely a good fit.
- Visitors ask the same handful of questions before they come in.
- The answers are already on your website, spread over several pages.
- You’d rather spend the afternoon with customers than on the phone.
- Some of your visitors write in German, French or Italian.
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